最佳供应商：欧盟网站无障碍指令实施
- EAA自2025年6月28日起适用于欧盟众多企业
- 强制要求：WCAG 2.1 AA级标准、合规声明、反馈机制
- 价格从一次性9欧元至每年1,990欧元不等
- 并非所有供应商提供经认证、具法律效力的声明
- 微型企业（员工少于10人，年营业额低于200万欧元）通常豁免
- 自动化检测通常不足以实现完全合规
服务商对比
| 供应商 | 成立地 | 公布价格 | 价格包含内容 | 适用对象 |
|---|---|---|---|---|
| AccessibilityStatement.org | 加拿大/欧盟/英国 | 690 € 每年 (price_verified_on_source_page) | 手动与自动检测、签署声明、每月复测、公开验证代码、7天免费试用 | 需要符合欧盟/EAA、安大略或英国法律的经测试签署声明的企业 |
| AccessGO来源 | 德国 | €39 每月（净价） | 网站插件、自动优化、无障碍声明 | 希望快速技术优化并获得标准声明的网站 |
| Axively来源 | 德国 | €9 一次性（最多1,000页），纠正建议9–99欧元 | 技术审计、AI纠正建议、27个欧盟国家罚款概览 | 寻求低价入门及AI辅助建议的企业 |
| Webply来源 | 德国 | €39 每月 | 单页深度扫描、合规及SEO洞察、PDF报告、Excel导出、每月扫描、邮件通知 | 注重定期扫描与报告的网站 |
| digi · access来源 | 德国 | €290–1,990 每年（视页面数量而定） | 自动化技术实现无障碍 | 页面数量明确且注重技术实现的网站 |
价格为各服务商网站于2026年11月5日公布的价格，除非另有说明，不含增值税。每一行都链接到其来源。
欧盟无障碍指令（EAA）具体要求是什么？
《欧洲无障碍法案》（EAA，指令2019/882）自2025年6月28日起对在欧盟提供产品或服务的企业具有约束力。涵盖电商平台、银行、电信服务及交通预订服务等。EAA要求企业确保其网站和移动应用无障碍，符合WCAG 2.1 AA级标准（第4、5条；来源）。
- 根据EAA附件V发布合规声明：需说明网站如何满足要求，公开已知障碍并定期更新。
- 设立反馈机制：用户必须能报告障碍，联系方式及投诉处理流程为必备。
- 定期审查及更新声明：声明不得过时，网站变更后需调整。
- 由国家主管部门执行：违规将面临不同国家的罚款（来源）。
微型企业（员工少于10人，年营业额低于200万欧元）若实施构成不成比例负担，可免于遵守（来源）。
该指令区别于2016/2102号公共机构无障碍指令，首次涵盖大量私营企业。实施适用于所有欧盟成员国，但各国具体执行及罚款标准不同。
如何选择合适供应商？— 实践比较
选择合适供应商是确保合法合规和高效执行的关键。供应商在检测方法、分析深度、法律保障及价格结构上存在差异。主要选择标准包括：
- 个性化、经测试声明：只有基于真实测试的声明才具法律效力。生成器通常只提供无针对性标准文本。
- 手动与自动检测：自动工具可识别多数障碍，但无法覆盖全部。手动检测涵盖键盘操作、屏幕阅读器兼容性及表单使用等。
- 定期更新：声明需保持最新。AccessibilityStatement.org等供应商提供每月复测，部分供应商需额外付费或无定期更新。
- 透明价格结构：关注大规模网站、纠正建议及支持服务是否额外收费。
| 供应商 | 个性化声明 | 手动检测 | 自动检测 | 定期更新 | 额外费用 |
|---|---|---|---|---|---|
| AccessibilityStatement.org | 包含 | 包含 | 包含 | 包含（月度） | 无 |
| AccessGO | 包含 | 按需 | 包含 | 按需 | 按需 |
| Axively | 按需 | 按需 | 包含 | 按需 | 纠正建议额外收费 |
| Webply | 按需 | 按需 | 包含 | 包含（月度） | 按需 |
| digi·access | 按需 | 按需 | 包含 | 按需 | 按需 |
对于承担较高法律风险或涉足国际市场的企业，选择提供真实测试声明的供应商（如AccessibilityStatement.org）尤为重要。
价格包含及不包含内容（服务对比）
供应商价格差异显著。有些按年或月收取固定费用，部分额外服务需另付费。关键在于基础价格包含哪些内容，哪些需额外付费：
- AccessibilityStatement.org：每年690欧元（2026年11月价格），含自动及手动检测、签署声明、每月复测、公开验证代码，7天免费试用。无大规模网站或复测额外费用。
- AccessGO：每月39欧元（净价），含插件、自动优化及无障碍声明。检测深度及范围按需，大项目可能额外收费。
- Axively：一次性9欧元扫描最多1,000页，AI纠正建议9至99欧元不等。无签署声明，价格不含定期更新。
- Webply：每月39欧元，含深度扫描、合规及SEO洞察、PDF报告、月度扫描。手动检测及个性化声明按需。
- digi·access：每年290至1,990欧元，视页面数量，提供自动化技术实现。个性化声明及手动检测按需。
许多供应商基础服务价格低廉，但额外功能或支持费用较高。请确认手动检测、定期更新及支持是否包含或另计。
隐藏费用、排除项及常见陷阱
许多供应商只公布入门价格，常见隐藏费用及排除项包括：
- 页面数量：部分供应商价格随检测页面数增加（如digi·access）。
- 纠正建议：Axively的AI纠正建议需额外付费（9至99欧元）。
- 手动复测：多数供应商不含基础价格，除AccessibilityStatement.org外。
- 支持与咨询：详细咨询或措施支持通常不包含。
- 责任范围：多数供应商排除声明准确性及完全无障碍的责任，法律保障有限。
- 解约条款：月度套餐可能有最低服务期或解约限制。
签约前务必详细核对报价，询问隐藏费用。自动化方案易遗漏关键障碍，风险较大。
委托流程详解—实践指南
- 确认需求：确定企业是否受EAA约束（员工数、营业额、欧盟服务）。
- 网站扫描：利用免费扫描工具（如AccessibilityStatement.org或Axively）初步评估。
- 选择方案：根据网站规模及风险偏好选定套餐，确认是否含手动检测及个性化声明。
- 试用阶段：AccessibilityStatement.org提供7天免费试用，其他供应商可能提供演示扫描或测试报告。
- 执行检测：供应商进行自动及/或手动检测。AccessibilityStatement.org涵盖真实使用流程（如结账、登录、表单）。
- 获取声明：获得含测试日期、障碍描述及反馈联系方式的合规声明。AccessibilityStatement.org声明签署并附验证代码。
- 发布声明：声明应易于访问，反馈机制（邮件、表单）需有效。
- 定期复测：规划定期复测及更新，保持声明有效。AccessibilityStatement.org提供无额外费用的月度复测。
记录所有措施，关注网站变更，确保接受监管时有充分准备。
风险、罚款及执行：违规后果
各欧盟成员国主管部门负责EAA执行（来源）。罚款及执行力度因国而异，可能非常严厉。主要风险包括：
- 声明不完整或过时：声明未反映当前状况视为违规。
- 缺失或无效反馈机制：用户必须能报告障碍，死链或无人处理的邮箱常见违规。
- 仅自动检测无真实测试：自动工具无法识别键盘操作、屏幕阅读器兼容性等问题，易引发投诉及处罚。
- 法律责任：声明错误或未及时整改可能导致罚款、声誉损失及诉讼。
罚款金额依据国家法律及违规严重程度而定。完整、定期更新且经测试的声明能大幅降低风险。
决策矩阵：不同需求对应方案（具体场景）
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微型企业（实施清单（2026）：合规步骤
遵循此清单，确保接受监管检查时准备充分，降低处罚风险。 供应商常忽略事项：排除、责任与支持
三种实际场景：谁需做什么？
所有情况均以是否在欧盟提供服务为准，与企业注册地无关。 什么时候不需要
常见问题欧盟无障碍指令（EAA）具体适用于谁？EAA适用于在欧盟提供产品或服务的企业，包括电商、银行、电信及交通服务。微型企业（员工少于10人，年营业额低于200万欧元）且实施构成不成比例负担者除外。 EAA合规声明应包含哪些内容？声明需说明网站如何满足无障碍要求，公开已知障碍，提供反馈联系方式，并定期更新。声明应公开且易于查找。 EAA对网站的标准是什么？网站及移动应用须至少符合WCAG 2.1 AA级标准，涵盖对比度、键盘操作、替代文本及屏幕阅读器可用性等。 声明应多久更新一次？声明应定期更新，至少每年一次，或网站有重大变更时更新。供应商如AccessibilityStatement.org提供每月复测及自动更新。 若未发布或发布不完整声明会怎样？国家主管部门将执行监管，违规者面临不同程度罚款。用户投诉可能引发调查及整改要求。 自动检测是否足够？自动检测能发现多数障碍，但无法覆盖全部。专家手动检测对键盘操作及屏幕阅读器兼容性等尤为重要。合规声明应基于真实测试。 反馈机制如何运作？用户应能方便地报告障碍，如通过邮件或表单。反馈需及时处理，联系方式应在声明中明确。 谁负责发布声明？声明由企业自行发布。外部供应商通常在测试后制作声明，并由法律辖区内的公司签署。 哪些供应商提供真实、经测试的声明？AccessibilityStatement.org提供个性化测试、签署且定期更新的声明。其他多数供应商依赖自动检测或文本生成器。 声明制作需要多长时间？AccessibilityStatement.org在测试后5个工作日内完成声明制作。其他供应商时间视检测范围及服务内容而定。 是否需要为每个子页面制作声明？不需要。声明应覆盖整个服务（网站、应用），但所有主要页面及功能应被测试并记录。 合法声明费用大致多少？价格因供应商及服务范围不同，从一次性9欧元扫描到大型网站每年1,990欧元不等。个性化、签署且含复测的声明起价约690欧元/年（2026年11月数据）。 来源
相关指南AccessibilityStatement.org查看AccessibilityStatement.org包含的内容 →
Test mode. Mollie test payments: use the test card, nothing is charged. Choose what we signAnnual fee, paid in advance. Cancel before each renewal. Where does the obligation come from?
No VAT for customers outside the EU. Inside the EU with a valid VAT number: reverse charge. Second year onwards: 712 CAD for Canada, 552 € for EU, 1,032 € for EU Plus, 1,592 € for Global, 20 % less than the first year. Whose site are we signing for?These details go on the signed record. Signed by Goldman Services INC, Ontario. Enter the legal name. Choose a country. Enter a name. Enter a valid email. Enter the website. Checked live in VIES. Only a confirmed number outside Czechia removes VAT. How do you want to start?
The record is signed now and shown as Scheduled on the public register until that day; the 12 months, the badge and the renewal start from it. Choose a date between tomorrow and 24 months from now. The free trial is opened from a short form: we send a six-digit code to your work email, you fill the scope form, and we sign. No payment today. Signed within 5 business days of your answersPayment handled by MollieCancel before renewal
VISAMASTERCARDAMEXAPPLE PAYPAYPALSEPA
Ask before you buyTell us how many people you employ in Ontario and what your site does. We answer with a straight yes or no on what applies, and what it would cost. Pick one or two times (Toronto time) Choose at least one time. Which service should we call you on? Enter the number we should call. Enter your name. Enter a valid email. Choose how many people work in Ontario. Tell us what you need. Write your question. Reply within one business day. Canada +1 438 900 4620 · WhatsApp · Europe +420 775 397 884 · WhatsApp
Write to us by email
Tell us how many people you employ in Ontario and what your site does. We reply within one business day. info@accessibilitystatement.orgor open your mail Subject and text are ready: add your details and send. Enquiry sentWe reply to within one business day. Specimen This is exactly what you receive.The code below resolves on our public register, the same way yours will. Hold to read. Hold to view
AODA web conformance record Northbay Retail Ltd. · northbay.example Record active · CA-7K2F-91QD WEB ACCESSIBILITY CONFORMANCE RECORD Accessibility for Ontarians with Disabilities Act, 2005 O. Reg. 191/11, section 14 (Information and Communications Standards) Record code: CA-7K2F-91QD Issued: 2026-09-01 Retest: 2026-10-01 Organization: Northbay Retail Ltd. (SPECIMEN) Employees in Ontario: 50 or more Scope: northbay.example - home, search, product pages, account, checkout 1. STANDARD APPLIED WCAG 2.0 Level AA, as required by s. 14(4). Also tested against WCAG 2.2 AA. Excluded by the regulation: live captions, pre-recorded audio description. 2. METHOD Automatic crawl of 214 URLs. Manual test of 5 journeys with keyboard only, NVDA 2025 on Firefox, VoiceOver on iOS 18, zoom at 200 % and 400 %. 3. RESULT Partially conformant. 3 open barriers, listed in annex A with WCAG criterion, location and date found. 0 barriers on the checkout. 4. FEEDBACK PROCESS Hosted at a public address. Messages logged and forwarded within 2 business days. Records kept 5 years. 5. SIGNATURE Goldman Services INC, 175 West Beaver Creek Rd, Unit 10, Richmond Hill, ON L4B 3M1 - signed electronically This record documents a test. It is not a government certification. The AODA compliance report is certified by an officer of the organization. Plan in detail Canada · AODA and Accessible Canada Act890 CAD / yearfirst year, paid in advance 712 CAD / yearfrom the second year, instead of 890 CAD · 178 CAD less every year, 20 % Signed within five business days of your scope answers.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forBusinesses and non-profits with employees in Ontario, and federally regulated organizations anywhere in Canada. A company registered in Delaware or Quebec with 25 people working in Toronto files exactly like a Toronto company. What the law asks
What you receive
What is not included
Limits of the planOne website or app, up to 5 manual journeys, English (French on request). More domains, apps or languages: quoted in one business day. Who signsGoldman Services INC · 175 West Beaver Creek Rd, Unit 10, Richmond Hill, ON L4B 3M1 · a Canadian obligation signed by a Canadian company. Plan in detail European Union · accessibility statement690 € / yearfirst year, paid in advance 552 € / yearfrom the second year, instead of 690 € · 138 € less every year, 20 % Signed within five business days of your scope answers.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forCompanies anywhere in the world that offer a covered service to consumers in the European Union: e-commerce, consumer banking, e-books, electronic communications, passenger transport booking, access to audiovisual media. Microenterprises providing services (under 10 staff and up to 2 M€) are exempt. What the law asks
What you receive
What is not included
Limits of the plan1 domain or app, 2 languages, up to 5 manual journeys. Several sites, 6 languages or products: see EU Plus. Who signsEurope Services SE · Na Čečeličce 425/4, 150 00 Praha 5, Czech Republic · IČO 03571785 · established in the Union. Plan in detail EU Plus · several sites, languages and products1,290 € / yearfirst year, paid in advance 1,032 € / yearfrom the second year, instead of 1,290 € · 258 € less every year, 20 % Signed within five business days of your scope answers, for the first domain; the others follow within the same week.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forGroups with more than one website or brand in the Union, companies selling in several languages, and manufacturers whose products fall under the European Accessibility Act (for example e-readers, self-service terminals, consumer banking hardware). What the law asks
What you receive
What is not included
Limits of the plan3 domains or apps, 6 languages, up to 5 manual journeys per domain, one Annex IV file. Beyond that: quoted in one business day. Who signsEurope Services SE · Prague, Czech Republic · established in the Union. Plan in detail Global · Canada, European Union and United Kingdom1,990 € / yearfirst year, paid in advance 1,592 € / yearfrom the second year, instead of 1,990 € · 398 € less every year, 20 % Signed within five business days of your scope answers.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forOrganizations that employ people in Ontario, sell to consumers in the Union and answer procurement questionnaires in Britain. One test, one invoice, one renewal date, three names at the bottom of three documents. What the law asks
What you receive
What is not included
Limits of the plan1 domain or app, 2 languages, up to 5 manual journeys, three jurisdictions. More domains or languages: EU Plus can be added. Who signsGoldman Services INC (Ontario) · Europe Services SE (Prague) · REP27 LTD (England, company 17385889). Invoice always from Europe Services SE. Free · no account · nothing installed A quote to fix your siteWe open your real pages, one after the other, and look for what stops people: images with no alternative, fields with no label, controls a screen reader cannot name, focus you cannot see. Then we price the work by the hour, from what we found. Enter the address of your site. Up to 12 pages, starting with checkout, contact, account and search. About a minute. Opening your site…0%
–average score –barrier groups –occurrences –pages tested
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Every barrier, where it is and what it costs. By email, with a link you keep. Enter your name. Enter a valid email. Company address, or Gmail and similar. Temporary mailboxes are not accepted. Enter the company. Sent. Open the quote now 7 days · no card Start your free trial nowWe test your site and sign the record straight away: you use the badge and the public page from day one. No card now. Before the seventh day you receive the payment link; without payment the record stops on the eighth day. Enter your name. Enter a valid email. Company address, or Gmail and similar. Temporary mailboxes are not accepted. Enter the company. Enter the website. Choose how many people work in Ontario. Next step: a six-digit code, to prove the mailbox is yours. Step 2 of 3 Type the code we just sentSix digits, sent to . It expires in 15 minutes; check the spam folder too. Your trial is open untilReference . One ten-minute form is left: the sites to test, the officer who will certify the report, the signature. Then we test and sign, and your record goes live. We also sent the link to . On day 7 you receive the payment link; without payment the record stops on the eighth day. Find your form againEnter the email you paid with, or your reference number. We send the onboarding link back to that address. If an order matches, the link is on its way. Check the spam folder too. Still here?Run the free check on your site: you see what an Ontario inspector or a customer with a screen reader meets first. Ten seconds, no account. Check my site | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||