Accessibility, signed where the law is.

Private businesses and non-profit organizations with 20 or more employees in Ontario. The report is due every three years and the current deadline is 31 December 2026. It is filed online in the Accessibility Compliance Reporting portal.

If you have employees in Ontario, yes. The test is where your people work, not where the company is registered. A New York retailer with 25 staff in Toronto files the same report as a Toronto company.

Full-time, part-time and seasonal employees who work in Ontario. Contractors, agency staff and volunteers are not counted. Near 20 or 50, count carefully: the thresholds change what you owe.

No, and nobody can. The report is a self-certification signed by a senior officer of your organization. We prepare every answer and the documents behind them, and your officer submits it in a few minutes.

No. Ontario does not certify organizations, and no private company can issue a government certification. What we sign is a dated record of a real test. Be careful with any provider who sells a certificate.

The Accessibility Directorate of Ontario can inspect, issue orders and administrative penalties. On conviction, a corporation faces fines of up to 100,000 dollars for each day the offence continues, and directors or officers up to 50,000 dollars a day.

File in 2026 as required and keep the evidence of what you have in place now. Missing one cycle is common; missing two is a pattern an inspector notices.

Policies must be written and public, you need a multi-year accessibility plan reviewed at least every five years, public web content must meet WCAG 2.0 AA, and individual accommodation plans must be documented.

Yes, the standards apply from one employee: customer service, feedback, accessible formats, training. What small organizations do not have is the report to file.

Federally regulated organizations with 10 or more employees: banks, telecommunications and broadcasting, interprovincial and international transport, postal and courier services, and the federal public sector.

A progress report in each year between accessibility plans, and an updated plan every three years. The Accessibility Commissioner must be notified within 48 hours of publication.

Yes. The AODA applies to your Ontario employees and the Accessible Canada Act to your federal activities. The Canada plan covers both with one test.

Notices of violation can reach 250,000 dollars per violation, depending on severity, organization size and history.

Yes, when they offer a covered service to consumers in the Union: e-commerce, banking, e-books, electronic communications, passenger transport booking, audiovisual access. The obligation applies since 28 June 2025.

A description of the service in accessible formats, the explanations needed to use it, and how it meets the accessibility requirements, with the standard used, known limitations and a contact to report barriers.

Microenterprises providing services, with fewer than 10 staff and no more than 2 million euros turnover or balance sheet, are exempt from the service requirements.

No. The law asks you to publish the information; it does not say who writes it. Authorities and buyers trust an independent test with a named company established in the Union behind it.

Not for private companies. Public sector bodies publish one under the 2018 regulations. For everyone else the duty comes from the Equality Act 2010 and, in practice, from procurement questionnaires.

A WCAG 2.2 AA conformance report, criterion by criterion, with known exceptions and a date. We sign it through REP27 LTD.

Section 14 of O. Reg. 191/11 requires organizations with 50 or more employees to make public web content conform to WCAG 2.0 Level AA, except live captions and pre-recorded audio description.

Because federal and EU rules already reference newer versions, and 2.2 covers focus visibility, target size and mobile problems that customers actually meet.

Keyboard-only navigation, NVDA on Firefox, VoiceOver on iOS, zoom at 200 and 400 %, forms and error messages, and the journeys you choose: search, product pages, account, checkout, booking.

Automatic tools find roughly a third of real barriers. A keyboard trap in a checkout or an error shown only in red needs a person.

PDFs published on your site are web content and are included. Apps are included on request and quoted after a first look.

A script on top of a site does not change the code a screen reader reads. It does not make a site conform, and organizations using overlays have still been sued in the United States.

The company established in the jurisdiction: Goldman Services INC in Ontario for Canadian records, Europe Services SE in Prague for EU statements, REP27 LTD in England for UK reports.

Within five business days of your scope answers. Large sites, apps and document libraries are quoted and timed separately.

No. We test, document and sign. The developer report tells your team what fails and how to test the fix. Fixing is a separate quote.

One line of HTML that reads our register in real time: green while the record is current, amber when a retest finds new barriers, red when it lapses.

The site is retested automatically. If an update breaks something, the badge changes and we email you. After the fix is verified, the record is reissued.

A public page where people report a barrier. Every message is logged, forwarded within two business days and kept five years.

Only if you agree in writing. Otherwise your record is verifiable by code but not listed.

No. We are not a law firm. For an order or a claim already open you need counsel; we give them the full record.

890 CAD a year for Canada, 690 euros for one EU site, 1,290 euros for EU Plus, 1,990 euros for Canada, EU and UK together. Renewal is 20 % lower.

Europe Services SE issues every invoice. Customers outside the EU pay no VAT; EU businesses with a valid VAT number are reverse charged; others pay Czech VAT at 21 %.

By card, Apple Pay, PayPal or SEPA through Mollie. The fee is annual and paid in advance.

Yes, any time before the renewal date, without fees. If we cannot test your scope in the plan you bought, we refund before starting.

You start at the renewal price, 712 CAD, if you send the previous report or a WCAG audit under twelve months old.