在线商店无障碍审计:2026年价格与供应商
- BFSG自2025年6月28日起适用于拥有超过10名员工或年营业额超过200万欧元的B2C商店
- 审计价格范围:49 €(快速检测)至1,990 €(全面审计)
- 服务内容差异大:自动扫描、人工测试、说明、整改计划
- 违反BFSG可能面临最高100,000 €罚款
- 不同供应商依据不同标准进行检测(如WCAG 2.1/2.2,BFSG)
- 并非所有商店都有义务遵守,需注意例外情况
服务商对比
| 供应商 | 成立地 | 公布价格 | 价格包含内容 | 适用对象 |
|---|---|---|---|---|
| AccessibilityStatement.org | 加拿大/EU/英国 | 690 € 年费(EU/UK),起价890 CAD(安大略) | 自动和人工测试,月度复测,签署声明,反馈机制,6份文件,无页面限制 | 需定期声明的商店(EU、安大略、英国);持续更新 |
| BFSG-Report.com来源 | 德国 | 790 € 一次性 | 依据WCAG 2.1 AA和BFSG的完整审计,含带代码示例的整改计划,成品声明,5个工作日内交付 | 德国有BFSG义务的商店,快速执行 |
| BFSG-Scan by Werner.Solutions来源 | 奥地利 | 649 € 一次性 | 自动扫描,核心页面人工审核,措施及代码指南,认证标志 | 注重技术执行和证明的商店 |
| ECONSOR来源 | 德国 | 500 € 不含增值税 | 系统性检查核心页面,按重要性评分,优先措施列表 | Shopware商店,入门审计 |
| Rhein Code来源 | 德国 | 审计起价590 €,实施起价990 € | 符合WCAG 2.1 AA的审计,障碍修复,声明 | 审计后需实施的商店 |
| Seovantis来源 | 德国 | 490 €(快速检测),1,290 €(专业版),1,990 €(全面版) | 针对WCAG 2.1 A/AA的测试,含结果报告、优先级及技术指导 | 需要详细报告的商店 |
| Clariseo来源 | 德国 | 49 € 一次性 | 最多30个页面检测,技术障碍及SEO,PDF报告 | 小型商店,快速检测 |
| prüfklar来源 | 德国 | 79 €(简洁版),199 €(完整版),299 €(含复测) | 含截图的报告,优先级及解决方案 | 预算有限的商店,快速概览 |
| AllyStandards来源 | 德国 | 网站审计起价399 € | 基于AI的WCAG审计,符合WCAG 2.2、BITV 2.0、EN 301 549,含整改代码报告 | 注重AI分析和快速结果的商店 |
价格为各服务商网站于2026年11月5日公布的价格,除非另有说明,不含增值税。每一行都链接到其来源。
法律要求概述:BFSG、WCAG与AODA
无障碍强化法案(BFSG)自2025年6月28日起适用于德国提供B2C数字产品和服务的企业。若企业员工超过10人或年营业额超过200万欧元,则必须遵守无障碍要求。BFSG要求网站及在线商店符合WCAG 2.1 AA标准,并公开无障碍声明,内容包括实际无障碍情况、已知障碍、替代方案及反馈机制。相关规定见BFSG第1、3、4及12条。违规最高罚款可达100,000 €。
加拿大安大略省适用AODA(安大略残障人士无障碍法案),20人及以上企业须于2026年12月31日前提交符合WCAG 2.0 AA的合规报告。声明须由企业高管提交,服务商如AccessibilityStatement.org负责准备文件,提交由企业完成。
欧盟指令(EU)2019/882(欧洲无障碍法案,EAA)要求多种数字服务提供附录V规定的无障碍声明,需包含障碍描述、替代方案及有效反馈渠道。各国法律有所不同,简单文本生成器不足以满足持续更新和真实检测要求。
- BFSG:第1、3、4、12条(义务、声明、处罚)
- AODA:O. Reg. 191/11,第14条(网页内容、报告)
- EU/EAA:附录V,指令(EU)2019/882(声明、测试证明)
仅少数例外,如微型企业或纯B2B商店。
如何选择合适的供应商?
选择无障碍审计供应商需考虑多个因素。首先确认您的商店是否有审查义务(见下方决策矩阵)。若有,关注:
- 法律适用范围与标准:供应商是否依据BFSG、WCAG 2.1/2.2、AODA或其他标准检测?AccessibilityStatement.org提供欧盟、英国、安大略的定制方案,BFSG-Report.com和AllyStandards则专注WCAG和BFSG。
- 检测范围:仅自动扫描还是包含人工测试?自动工具仅检测部分障碍,AccessibilityStatement.org、BFSG-Report.com、Seovantis等提供人工检测。
- 报告与声明:是否包含法律合规的无障碍声明?是否包含在价格内?
- 复测与更新:复测频率如何?AccessibilityStatement.org提供月度复测,其他多为一次性。
- 附加服务:是否包含整改计划、代码示例、支持或实施协助?如Rhein Code提供从990 €起的技术实施。
- 交付时间与支持:报告交付速度如何?BFSG-Report.com和AccessibilityStatement.org约5个工作日,AllyStandards可48小时内完成。
服务内容对比表:
| 供应商 | 自动扫描 | 人工测试 | 无障碍声明 | 复测 | 整改计划 | 额外费用 |
|---|---|---|---|---|---|---|
| AccessibilityStatement.org | 包含 | 包含 | 包含 | 每月 | 包含 | 无按页/复测收费 |
| BFSG-Report.com | 包含 | 包含 | 包含 | 按需 | 包含 | 按需 |
| BFSG-Scan | 包含 | 核心页面 | 按需 | 按需 | 包含 | 按需 |
| ECONSOR | 按需 | 核心 | 按需 | 按需 | 包含 | 按需 |
| Rhein Code | 按需 | 包含 | 包含 | 按需 | 包含 | 实施起价990 € |
| Seovantis | 包含 | 包含 | 按需 | 按需 | 包含 | 按需 |
| Clariseo | 包含 | 按需 | 按需 | 按需 | 包含 | 按需 |
| prüfklar | 包含 | 按需 | 按需 | 按需 | 包含 | 按需 |
| AllyStandards | 包含 | 按需 | 按需 | 按需 | 包含 | 按需 |
实用建议:查看示例报告(如AccessibilityStatement.org),比较分析深度及措施计划的易懂性。
价格包含什么,哪些不包含?
价格从49 €的快速检测(Clariseo)到近2,000 €的全面审计(Seovantis专业/全面版)不等,服务内容差异显著:
- 自动扫描:仅发现约30–40%的障碍,几乎所有供应商包含,但不足以满足法律证明要求。
- 人工检测:AccessibilityStatement.org、BFSG-Report.com、Seovantis及Rhein Code(起价590 €)提供。ECONSOR系统性检测核心页面和交互。
- 无障碍声明:AccessibilityStatement.org、BFSG-Report.com和Rhein Code包含,其他多为按需或额外收费。
- 复测:仅AccessibilityStatement.org免费提供月度复测,其他多为无或需额外付费。
- 整改计划及代码示例:BFSG-Report.com、BFSG-Scan、Seovantis和AllyStandards提供具体措施和代码示例,Rhein Code还提供从990 €起的技术实施。
义务决策矩阵:
| 如果您是… | 需要… | 不需要… | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 拥有超过10名员工或年营业额超200万欧元的B2C商店(欧盟) | 完整审计及声明 | – | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 无终端客户销售的B2B商店 | 按需(通常无义务) | 完整审计 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 市场卖家(亚马逊、Etsy、eBay) | 按需(平台负责) | 自有声明 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 总部不在欧盟但向欧盟消费者销售的商店 | 超过门槛需审计 | 未超过门槛 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
员工少于10人且…流程:委托步骤详解大多数供应商的无障碍审计流程类似,具体步骤如下:
购买者清单:
隐藏成本与陷阱许多供应商宣传低价入门,但实际总成本可能更高。常见隐藏费用和陷阱包括:
供应商少提及:
建议:委托前务必书面确认所有包含及可选服务。 违规风险与罚款未遵守无障碍法律要求可能带来重大财务和法律风险:
注意:实施和声明更新责任始终由商店运营者承担。供应商如AccessibilityStatement.org提供定期复测支持,但发布义务不变。 建议:预留充足时间实施整改,避免逾期及处罚。 三种实际场景:谁需做什么?
其他示例:
建议:定期检查状态变化(如业务增长或新市场),调整合规策略。 清单:您今天可以做什么
建议:保存所有步骤和证明,以备监管检查或招标使用。 什么时候不需要
常见问题谁须遵守BFSG的无障碍义务?BFSG适用于向消费者销售数字产品或服务且员工超过10人或年营收超200万欧元的企业。例外情况较少,仅涉及少数特殊情况。 完整的在线商店无障碍审计费用是多少?2026年价格根据供应商及服务范围不同,介于500 €至1,300 €。快速检测起价49 €,全面审计含报告和声明通常790–1,990 €。 审计包含哪些服务?通常包括自动和人工测试、含整改计划的报告及可能的无障碍声明。复测、支持和实施多为额外收费或不包含。详见对比表。 商店需多久复测一次?法律要求声明保持最新。AccessibilityStatement.org提供月度复测,其他多为一次性。商店变更时建议重新检测。 审计依据哪些标准?多数供应商依据WCAG 2.1 AA检测。AccessibilityStatement.org根据国家不同检测WCAG 2.0(安大略)、2.2(欧盟/英国)或BFSG。部分供应商支持BITV或EN 301 549。 不发布无障碍声明会怎样?违反BFSG最高罚款可达100,000 €。安大略省合规报告为强制。还可能面临警告、声誉损失及诉讼风险。 审计流程是怎样的?委托后进行自动及人工测试,提供整改计划和声明。整改由商店内部或外部执行。 谁对审计错误负责?供应商责任通常被排除或限制。实施和声明准确性责任由商店运营者承担。 仅通过市场销售是否需要审计?不需要,平台(如亚马逊、Etsy、eBay)负责无障碍,卖家无须自检或声明。 有无官方无障碍认证?无论德国还是安大略均无官方认证。供应商提供声明或检测报告作为合规证明。 多久能拿到审计报告?时间因供应商而异,AccessibilityStatement.org和BFSG-Report.com一般5个工作日内,AllyStandards提供48小时内的AI审计。 哪些供应商适合国际商店?AccessibilityStatement.org支持欧盟、英国和安大略声明,AllyStandards支持国际标准(WCAG 2.2、EN 301 549)。 来源
相关指南AccessibilityStatement.org查看AccessibilityStatement.org包含的内容 →
Test mode. Mollie test payments: use the test card, nothing is charged. Choose what we signAnnual fee, paid in advance. Cancel before each renewal. Where does the obligation come from?
No VAT for customers outside the EU. Inside the EU with a valid VAT number: reverse charge. Second year onwards: 712 CAD for Canada, 552 € for EU, 1,032 € for EU Plus, 1,592 € for Global, 20 % less than the first year. Whose site are we signing for?These details go on the signed record. Signed by Goldman Services INC, Ontario. Enter the legal name. Choose a country. Enter a name. Enter a valid email. Enter the website. Checked live in VIES. Only a confirmed number outside Czechia removes VAT. How do you want to start?
The record is signed now and shown as Scheduled on the public register until that day; the 12 months, the badge and the renewal start from it. Choose a date between tomorrow and 24 months from now. The free trial is opened from a short form: we send a six-digit code to your work email, you fill the scope form, and we sign. No payment today. Signed within 5 business days of your answersPayment handled by MollieCancel before renewal
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Ask before you buyTell us how many people you employ in Ontario and what your site does. We answer with a straight yes or no on what applies, and what it would cost. Pick one or two times (Toronto time) Choose at least one time. Which service should we call you on? Enter the number we should call. Enter your name. Enter a valid email. Choose how many people work in Ontario. Tell us what you need. Write your question. Reply within one business day. Canada +1 438 900 4620 · WhatsApp · Europe +420 775 397 884 · WhatsApp
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Tell us how many people you employ in Ontario and what your site does. We reply within one business day. info@accessibilitystatement.orgor open your mail Subject and text are ready: add your details and send. Enquiry sentWe reply to within one business day. Specimen This is exactly what you receive.The code below resolves on our public register, the same way yours will. Hold to read. Hold to view
AODA web conformance record Northbay Retail Ltd. · northbay.example Record active · CA-7K2F-91QD WEB ACCESSIBILITY CONFORMANCE RECORD Accessibility for Ontarians with Disabilities Act, 2005 O. Reg. 191/11, section 14 (Information and Communications Standards) Record code: CA-7K2F-91QD Issued: 2026-09-01 Retest: 2026-10-01 Organization: Northbay Retail Ltd. (SPECIMEN) Employees in Ontario: 50 or more Scope: northbay.example - home, search, product pages, account, checkout 1. STANDARD APPLIED WCAG 2.0 Level AA, as required by s. 14(4). Also tested against WCAG 2.2 AA. Excluded by the regulation: live captions, pre-recorded audio description. 2. METHOD Automatic crawl of 214 URLs. Manual test of 5 journeys with keyboard only, NVDA 2025 on Firefox, VoiceOver on iOS 18, zoom at 200 % and 400 %. 3. RESULT Partially conformant. 3 open barriers, listed in annex A with WCAG criterion, location and date found. 0 barriers on the checkout. 4. FEEDBACK PROCESS Hosted at a public address. Messages logged and forwarded within 2 business days. Records kept 5 years. 5. SIGNATURE Goldman Services INC, 175 West Beaver Creek Rd, Unit 10, Richmond Hill, ON L4B 3M1 - signed electronically This record documents a test. It is not a government certification. The AODA compliance report is certified by an officer of the organization. Plan in detail Canada · AODA and Accessible Canada Act890 CAD / yearfirst year, paid in advance 712 CAD / yearfrom the second year, instead of 890 CAD · 178 CAD less every year, 20 % Signed within five business days of your scope answers.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forBusinesses and non-profits with employees in Ontario, and federally regulated organizations anywhere in Canada. A company registered in Delaware or Quebec with 25 people working in Toronto files exactly like a Toronto company. What the law asks
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Limits of the planOne website or app, up to 5 manual journeys, English (French on request). More domains, apps or languages: quoted in one business day. Who signsGoldman Services INC · 175 West Beaver Creek Rd, Unit 10, Richmond Hill, ON L4B 3M1 · a Canadian obligation signed by a Canadian company. Plan in detail European Union · accessibility statement690 € / yearfirst year, paid in advance 552 € / yearfrom the second year, instead of 690 € · 138 € less every year, 20 % Signed within five business days of your scope answers.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forCompanies anywhere in the world that offer a covered service to consumers in the European Union: e-commerce, consumer banking, e-books, electronic communications, passenger transport booking, access to audiovisual media. Microenterprises providing services (under 10 staff and up to 2 M€) are exempt. What the law asks
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Limits of the plan1 domain or app, 2 languages, up to 5 manual journeys. Several sites, 6 languages or products: see EU Plus. Who signsEurope Services SE · Na Čečeličce 425/4, 150 00 Praha 5, Czech Republic · IČO 03571785 · established in the Union. Plan in detail EU Plus · several sites, languages and products1,290 € / yearfirst year, paid in advance 1,032 € / yearfrom the second year, instead of 1,290 € · 258 € less every year, 20 % Signed within five business days of your scope answers, for the first domain; the others follow within the same week.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forGroups with more than one website or brand in the Union, companies selling in several languages, and manufacturers whose products fall under the European Accessibility Act (for example e-readers, self-service terminals, consumer banking hardware). What the law asks
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Limits of the plan3 domains or apps, 6 languages, up to 5 manual journeys per domain, one Annex IV file. Beyond that: quoted in one business day. Who signsEurope Services SE · Prague, Czech Republic · established in the Union. Plan in detail Global · Canada, European Union and United Kingdom1,990 € / yearfirst year, paid in advance 1,592 € / yearfrom the second year, instead of 1,990 € · 398 € less every year, 20 % Signed within five business days of your scope answers.from your scope answers What you pay, year by year
Prices exclude VAT. Customers outside the EU pay no VAT; EU businesses with a VAT number confirmed by VIES are reverse charged; otherwise Czech VAT at 21 % applies. The renewal is charged automatically on the same date each year and you can stop it at any time before it, from your account. Who it is forOrganizations that employ people in Ontario, sell to consumers in the Union and answer procurement questionnaires in Britain. One test, one invoice, one renewal date, three names at the bottom of three documents. What the law asks
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Limits of the plan1 domain or app, 2 languages, up to 5 manual journeys, three jurisdictions. More domains or languages: EU Plus can be added. Who signsGoldman Services INC (Ontario) · Europe Services SE (Prague) · REP27 LTD (England, company 17385889). Invoice always from Europe Services SE. Free · no account · nothing installed A quote to fix your siteWe open your real pages, one after the other, and look for what stops people: images with no alternative, fields with no label, controls a screen reader cannot name, focus you cannot see. Then we price the work by the hour, from what we found. Enter the address of your site. Up to 12 pages, starting with checkout, contact, account and search. About a minute. Opening your site…0%
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Every barrier, where it is and what it costs. By email, with a link you keep. Enter your name. Enter a valid email. Company address, or Gmail and similar. Temporary mailboxes are not accepted. Enter the company. Sent. Open the quote now 7 days · no card Start your free trial nowWe test your site and sign the record straight away: you use the badge and the public page from day one. No card now. Before the seventh day you receive the payment link; without payment the record stops on the eighth day. Enter your name. Enter a valid email. Company address, or Gmail and similar. Temporary mailboxes are not accepted. Enter the company. Enter the website. Choose how many people work in Ontario. Next step: a six-digit code, to prove the mailbox is yours. Step 2 of 3 Type the code we just sentSix digits, sent to . It expires in 15 minutes; check the spam folder too. Your trial is open untilReference . One ten-minute form is left: the sites to test, the officer who will certify the report, the signature. Then we test and sign, and your record goes live. We also sent the link to . On day 7 you receive the payment link; without payment the record stops on the eighth day. Find your form againEnter the email you paid with, or your reference number. We send the onboarding link back to that address. If an order matches, the link is on its way. Check the spam folder too. Still here?Run the free check on your site: you see what an Ontario inspector or a customer with a screen reader meets first. Ten seconds, no account. Check my site | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||