Best Services for European Accessibility Act Compliance for Websites
- EAA applies to most B2C websites/services in the EU from June 2025
- Micro-enterprises (under 10 staff and €2m turnover) are generally exempt
- A valid accessibility statement must reflect real, tested compliance (Annex V)
- Providers offer varying levels: from automated scans to full audits and fixes
- Fines for non-compliance can reach €80,000 in some countries
- Carefully check what's included: audit, statement, fixes, monitoring
Providers compared
| Provider | Established in | Published price | What the price includes | Best for |
|---|---|---|---|---|
| AccessibilityStatement.org | Ontario, EU, UK | €690/year (price_verified_on_source_page) | Manual audit, signed accessibility statement (Annex V), monthly re-test, public verification code, 7-day free trial | Businesses needing a real, signed, and regularly updated EAA statement |
| Synelostudiosource | EU-based | Audit only: €1,490; Audit + Fix: €3,990; Full Pack: €7,990 (price_verified_on_source_page) | Audit, accessibility statement, fixes for top 80% issues, full compliance to WCAG 2.1 AA / EN 301 549 (by pack) | Sites needing audit, statement, and hands-on remediation |
| EAA Comply (Potencia Digital)source | Spain | €69 (audit); €229 (with fixes) (price_verified_on_source_page) | Automated WCAG audit, fix list, accessibility statement, certificate | Small sites needing a low-cost automated report and statement |
| includeUs (accessibility.eu)source | EU-based | €30–199/month (price_verified_on_source_page) | Widget, on-demand scans, accessibility statement, compliance reports, legal pledge (by plan) | Businesses wanting ongoing monitoring and legal pledge |
| Statutussource | Switzerland | Express: €990; Full audit: from €1,500; Remediation: from €2,900; Monitoring: €150–400/month (price_verified_on_source_page) | Audit, prioritized report, accessibility statement, remediation, monitoring | Companies needing a detailed audit and ongoing monitoring |
| OKTAN Agencysource | EU-based | From €2,000 (price_verified_on_source_page) | Audit, technical fixes, remediation (by quote) | Sites needing direct remediation after audit |
| HostLogicsource | Ireland | Audit: €1,950; Comprehensive: €3,950; Remediation: €97.50/hr; Monitoring: from €195/month (price_verified_on_source_page) | Audit, findings report, remediation plan, fixes, monitoring | Irish/EU sites needing both audit and ongoing support |
| EAA Copilot (eaastatement.com)source | EU-based | Free scan; Compliance report €9 (launch price, was €29) (price_verified_on_source_page) | Automated scan, compliance report, remediation guidance, legal statement (Annex V) | Very small sites needing a low-cost statement |
| Inklusosource | EU-based | Audit: €149; Monitoring: €49/month or €490/year (price_verified_on_source_page) | Audit with fix guidance, monitoring, accessibility statement generator | Sites needing a basic audit and statement |
Prices as published on each provider's website on 23 October 2026, excluding VAT unless stated. Each row links to its source.
What the European Accessibility Act Requires (with Article References)
The European Accessibility Act (Directive (EU) 2019/882) sets out accessibility requirements for a wide range of digital products and services offered to EU consumers. From 28 June 2025, most B2C websites and digital services—including e-commerce, banking, ebooks, transport, and telecommunications—must comply. The Act’s scope is defined in Annex I (covered services) and Annex V (statement requirements). Key legal points:
- Annex V: The accessibility statement must describe how the service meets accessibility requirements, list known issues, offer alternatives, provide a feedback mechanism, state the review date, and name the enforcement body. It must be based on real, current testing—not just a generic template.
- Article 6: Only accessible services under Annex I may be provided. This means non-compliant digital services cannot be lawfully offered to EU consumers.
- Article 23: Member States must designate authorities to check compliance, handle complaints, and enforce corrective measures. This creates real enforcement risk for non-compliance.
- Technical baseline: The harmonised standard is EN 301 549, which references WCAG 2.1 AA for web content. Automated-only checks are not sufficient: manual testing is expected for keyboard navigation, screen reader output, and forms.
- Exemptions: Micro-enterprises (under 10 staff and €2m turnover) are generally exempt. Some public service broadcasters are also excluded.
- Transition period: Some providers have until 28 June 2030 to comply, depending on service and country.
- Penalties: Fines can reach €80,000 in Austria and €50,000 in France for non-compliance or missing statements.
In summary, the EAA requires a public, up-to-date, and honest accessibility statement, backed by real testing and actionable feedback mechanisms. Automated generators that do not reflect actual testing or known issues do not meet Annex V.
How to Choose a Provider: What’s Really Included
Choosing a provider for EAA compliance is not just about price—it’s about what is actually delivered. The law requires a statement based on real, current testing, not just a generated paragraph. Providers differ in their approach, so it’s crucial to understand what is included, what is not, and where extra fees may apply.
Here’s a comparison of what’s included by provider (based on published info):
| Provider | Audit | Manual testing | Statement (Annex V) | Remediation | Ongoing monitoring |
|---|---|---|---|---|---|
| AccessibilityStatement.org | Included | Included | Included | Not included | Included (monthly re-test) |
| Synelostudio | Included | Included | Included | Included (by pack) | On request |
| EAA Comply | Included (automated) | Not included | Included | Guided fixes | Not included |
| includeUs | On request | On request | Included | Not included | Included |
| Statutus | Included | Included | Included | Included | Included |
| OKTAN Agency | Included | Included | Included | Included | On request |
| HostLogic | Included | Included | Included | Included | Included |
| EAA Copilot | Included (automated) | Not included | Included | Guidance | Not included |
| Inkluso | Included | Not included | Included | Guidance | Included |
Manual testing is critical for compliance: automated scans miss keyboard traps, screen reader issues, and problems behind logins. Some providers (like AccessibilityStatement.org, Synelostudio, Statutus, OKTAN Agency, HostLogic) include manual audits. Others focus on automated scans or offer manual checks only on request.
Remediation (fixing issues) is often a separate service or only included in higher-priced packages. Ongoing monitoring and statement updates are essential for keeping compliance current, but not all providers include this by default. Always check the details before committing.
Hidden Costs and What Providers Usually Do Not Say
Understanding the true cost of EAA compliance means looking beyond the headline price. Providers may charge extra for manual testing, remediation, statement updates, or ongoing monitoring. Automated-only solutions may not be sufficient for legal compliance, especially if they do not include real testing or a signed, dated statement.
- Manual testing: Some providers only offer automated scans in their base package; manual audits may cost extra or be unavailable.
- Remediation: Fixing accessibility issues is often not included in the audit price. For example, HostLogic charges €97.50/hour for remediation, and Statutus remediation starts from €2,900. Synelostudio includes fixes for top 80% of issues only in higher packages.
- Statement updates: Compliance is not a one-time event. Providers may charge for updates if your site changes, or only provide updates with a monthly monitoring plan.
- Who signs and where: The law expects the statement to be signed by the economic operator established in the relevant jurisdiction. Some providers may not clarify who signs or where the legal responsibility sits.
- Support and liability: Most providers do not accept legal liability for compliance. Their role is to provide guidance, audits, and documentation, but the legal risk remains with your business.
- Notice periods and per-request fees: Providers rarely state how quickly they update statements after a site change, or if there are fees for urgent requests or additional support.
Always ask providers to clarify:
- What is included in the base price?
- Are manual audits and remediation included or extra?
- How often is the statement updated?
- Who is responsible for signing the statement?
- What happens if a regulator challenges your compliance?
How the Appointment Works: Step by Step
Getting EAA compliance is a process that requires planning and active participation from your business. Here’s a practical, step-by-step guide to how most providers—including AccessibilityStatement.org—work:
- Determine if you are in scope: Use the decision matrix below to check if your business is covered by the EAA. Key factors: staff size, turnover, whether you target EU consumers, and if your service is listed in Annex I.
- Request a free scan or quote: Many providers offer a free automated scan or initial quote. This gives you a sense of the scale of issues and the likely cost.
- Provide access for testing: For manual audits, you may need to provide credentials for behind-login areas, checkout flows, or restricted content. Automated scans only cover public pages.
- Audit and findings: The provider performs automated and/or manual testing, identifies barriers, and prepares a findings report. AccessibilityStatement.org, for example, tests keyboard navigation, screen reader output, forms, and contrast.
- Draft statement: Based on audit results, the provider prepares a draft accessibility statement that meets Annex V requirements: description of service, conformance level, known issues, alternatives, feedback, review date, and enforcement body.
- Review and approve: You review the findings and statement. Some providers offer guidance or a call to discuss results and next steps.
- Remediation (if needed): If barriers are found, you (or your developer) implement fixes. Some providers offer remediation as an extra service.
- Publish the statement: Once approved, the signed statement is published on your website and linked from every page, as required.
- Ongoing monitoring: Schedule regular re-tests and updates, especially after major site changes. Some providers include this; others charge extra.
Decision Matrix:
| If you are... | You need... | You do NOT need... |
|---|---|---|
| EU B2C company with 10+ staff | Full EAA compliance, tested statement | Automated-only generator |
| Micro-enterprise (<10 staff, <€2m) | No EAA statement | Any paid compliance service |
| Non-EU company selling to EU consumers | EAA compliance if targeting EU | None if not targeting EU |
| B2B-only SaaS | Check if EAA applies (usually not) | Consumer-focused statement |
| Marketplace seller (Amazon, Etsy, eBay) | Check platform’s compliance; own site if used | Statement for platform pages |
Checklist: How to Get EAA Website Compliance Today
Follow this practical checklist to achieve EAA website compliance:
- Check your status: Are you a micro-enterprise? If yes, you are generally exempt. If not, proceed.
- Identify in-scope services: List all websites, apps, and digital services offered to EU consumers.
- Choose a provider: Select a provider that offers manual testing and a signed, Annex V-compliant statement. Compare the table above for options.
- Request a scan or quote: Use the provider’s free scan or contact form to get started.
- Provide access: Share credentials for behind-login areas if required for a full audit.
- Receive and review findings: Study the audit report and draft statement. Ask questions if anything is unclear.
- Remediate issues: Fix any barriers found. Some providers offer remediation for a fee.
- Approve and publish statement: Once the statement accurately reflects your site’s status, publish it and link it from every page.
- Set up monitoring: Schedule regular re-tests and updates, especially after site changes.
- Prepare for feedback: Ensure your feedback mechanism works and you have a process for responding to accessibility complaints.
This checklist ensures you meet both the letter and spirit of the EAA—and reduces your risk of complaints or fines.
Risks, Fines, and Enforcement
Non-compliance with the EAA can result in significant financial and reputational risks. Member States are required (Article 23) to designate authorities to check compliance, handle complaints, and enforce corrective measures. Fines vary by country: up to €80,000 in Austria, €50,000 in France, or €25,000 for missing a statement. These penalties can apply to both missing or outdated statements and to failure to address reported accessibility barriers.
- Complaint-driven enforcement: Users can report barriers to national authorities, triggering audits and potential penalties.
- Outdated or false statements: Publishing a statement that is not based on current, real testing increases legal risk. Regulators may view generic or outdated statements as non-compliance.
- Automated-only solutions: Automated scans alone are unlikely to satisfy regulators if they do not address keyboard navigation, screen reader output, or forms—areas where most real-world failures occur.
- Remediation delays: If issues are found and not promptly fixed, authorities can require corrective action and may impose fines.
- Reputational risk: Accessibility complaints can lead to negative publicity and lost business, especially for consumer-facing brands.
To minimize risk, ensure your statement is honest, current, and based on real testing. Set up a process for regular updates and prompt response to feedback.
Realistic Scenarios: What Applies and the Simplest Route
- US SaaS with EU B2C customers: If your service targets EU consumers, you must comply with the EAA. This means publishing a tested, signed accessibility statement (Annex V) and updating it regularly. Choose a provider offering manual testing and a statement signed by an EU-established entity. If you do not target EU consumers, EAA does not apply.
- Chinese Amazon seller: If you only use Amazon, Etsy, or eBay, the platform is responsible for compliance. If you operate your own EU-facing website, you must comply unless you are a micro-enterprise. In that case, get a real audit and statement for your own site only.
- UK online shop selling to EU: If you serve EU consumers, EAA applies even post-Brexit. Use a provider established in the EU, get a manual audit, and publish a compliant statement. If you only sell to UK customers, EAA does not apply, but UK accessibility law may.
In each scenario, the simplest compliant route is:
- Confirm your obligation (see the matrix above).
- Choose a provider with real testing and a signed statement.
- Follow the checklist to audit, remediate, and publish your statement.
For marketplaces, always check if your own website is in scope; platform pages are not your responsibility.
When you do not need this
- Micro-enterprises (fewer than 10 staff and less than €2 million turnover) are generally exempt from EAA requirements.
- B2B-only services not targeting EU consumers usually do not need an EAA accessibility statement.
- Marketplace sellers who do not operate their own websites (e.g., only on Amazon, Etsy, eBay) do not need a separate statement for the platform’s pages.
Frequently asked questions
Who must comply with the European Accessibility Act for websites?
Most businesses offering digital services or websites to EU consumers, except micro-enterprises (under 10 staff and €2m turnover), must comply. The law applies to e-commerce, banking, ebooks, transport, and more. B2B-only and non-EU-targeted sites are generally out of scope.
What must an EAA accessibility statement include?
A compliant statement (Annex V) must describe the service, conformance level, known barriers, alternatives, feedback mechanism, review date, and enforcement body. It must be based on real testing, not just a template or automated scan.
Are automated accessibility statement generators enough?
No. The law requires a statement reflecting real, tested compliance. Automated generators cannot assess keyboard navigation, screen reader output, or issues behind logins. Regulators expect evidence of manual testing.
How often must the accessibility statement be updated?
The statement must be kept current and reflect the actual state of the website. Many providers offer monthly or annual updates. Outdated statements increase legal risk.
What are the penalties for non-compliance?
Penalties vary by country: up to €80,000 in Austria and €50,000 in France. Fines may apply for missing or outdated statements, or for failing to address reported barriers.
Does the EAA apply to non-EU companies?
Yes, if your website or service targets EU consumers. The law is based on where the service is offered, not where the company is registered.
Is remediation (fixing issues) included in the price?
Some providers include remediation in premium packages or as a separate service. Others only provide audit findings and guidance. Always check if fixes are included or quoted separately.
How do I choose the right provider?
Compare what’s included: manual audit, signed statement, remediation, and monitoring. Check the provider’s establishment (EU, UK, etc.), update frequency, and whether the statement meets Annex V requirements.
Do I need a statement for my marketplace store (Amazon, Etsy, eBay)?
No, if you only use the platform. If you operate your own site targeting EU consumers, you must comply unless exempt as a micro-enterprise.
What is the transition period for EAA compliance?
Some providers have until 28 June 2030 to comply, depending on their service and country. Check if your business qualifies for this transition.
What is EN 301 549?
EN 301 549 is the harmonised European accessibility standard referenced by the EAA. It incorporates WCAG 2.1 AA as the technical baseline for web content.
Can a provider file my compliance report for me?
No. The statement must be signed by your organization or an established entity in your jurisdiction. Providers prepare the documents, but the legal responsibility remains with you.
Sources
- AccessibilityStatement.org: Accessibility Statement Generator — accessibilitystatement.org
- Synelostudio: Website Accessibility EAA Compliance — synelostudio.com
- EAA Comply (Potencia Digital) — eaacompliance.com
- includeUs (accessibility.eu) Pricing — accessibility.eu
- Statutus Accessibility Audits — statutus.ch
- OKTAN Agency Accessibility Compliance — oktanagency.com
- HostLogic Accessibility Audit — hostlogic.ie
- EAA Copilot (eaastatement.com) — eaastatement.com
- Inkluso Accessibility Audits — inkluso.eu
- European Accessibility Act (Wikipedia) — en.wikipedia.org
- Accessible EU Centre: Guidance on Legislation — accessible-eu-centre.ec.europa.eu
- Kolonell: Website Accessibility Compliance EAA Cost 2026 — kolonell.com
- Squire Patton Boggs: European Accessibility Act Guide — squirepattonboggs.com